With on-premises messaging software like Exchange and Outlook you have got used to convenient planning and implementing high level of availability and security. You might have even implemented local backup of your mailbox with third-party desktop apps. But now with all these new modern technologies you have at last decided to move all your data to the cloud including your messaging device.
If your decision has fallen on Office365 you may find the system quite redundant on some points but failing to meet your accessibility requirements on the others. With Office 365 there may be only 2 ways: either you can access your cloud data or you cannot, and from the business point of view it really makes no difference whether you cannot access it due to a service error or a firewall or a storage array. You just simply cannot open your mailbox at this specific point in time and fins the data that you need.
And the risk of the outage is real. But does it mean that you should refuse to move to the cloud and continue using old well-known methods of dealing with information? No, you don’t have to, that’s for sure. But you have to ensure your business continuity and take some precautions.
As I have already mentioned above Office 365 can go down from time to time and you won’t be able to get access to your emails. You no longer have that granular level of control over your data that you had with on-premises solution. So how can you get it back?
Just as you did in the past with your local mailbox you can implement third-party applications to back up Outlook online. Such applications will allow you to access your cloud data in any case even when MS online lets you down.